Apna

Operation Executive

Company

Other Service Activities

Job Title: Travel Operations & Sales ExecutiveLocation: Guwahati (Office-Based) Office Timing: 9:30 AM 7:00 PM (Full Time) Industry: Travel & Tourism / Hospitality Objective: We are looking for a smart, active, and responsible candidate with basic computer and internet skills who can manage daily travel operations, guest communication, and reporting efficiently. The ideal candidate should be proactive, well-organized, and capable of handling guests, vendors, and on-ground coordination to ensure smooth service delivery. Key Responsibilities Lead Handling & Closure: Manage incoming leads, prepare quotations, communicate with guests and vendors, follow up for closure, and chase payments till final confirmation. Guest & Vendor Communication: Coordinate with hotels, transporters, and local service providers for confirmations and ensure smooth execution of guest services. Report Management: Maintain and update daily reports for Sales, Cancellations, and Payments, and share summaries with management. Front Office & Reservations: Handle walk-in inquiries and reservations related to Flights, Trains, Hotels, and Holiday Packages. On-Ground Coordination: Assist in ensuring seamless guest experiences through prompt communication and issue resolution. Itinerary & Database Management: Design new itineraries for popular destinations and maintain updated hotel and vendor databases. After-Hours Alert Support: Be available via mobile/laptop for emergency coordination after office hours (when required). Skills Required Basic knowledge of computers, MS Office (Word/Excel), and internet surfing Excellent communication skills in English and Hindi (Assamese preferred) Confidence in guest interaction and sales follow-ups Strong sense of responsibility and discipline Ability to multi-task and prioritize work efficiently Positive attitude and a proactive approach to problem-solving Eligibility Criteria Minimum Qualification: Graduate (any stream) Basic computer literacy and intern

Assam

Customer Support - Operations

Full Time

A

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