International Call Centre
The call center industry was introduced in India in the late 1990s with the advent of business process outsourcing programs of the Fortune 500 companies. A call center is an office where customer service is provided over the phone to customers all over the world. Majorly, a call center has a greater number of female employees than male due to their feminine traits and hospitality habits. A call center generally offers the following services like Web based, Data capturing, Data encoding, Inbound and outbound service etc.